Legal Notice
Legal Aspects
Access to this website attributes to the person obtaining such access the status of “user”. By the mere fact of using this website, the user fully accepts the terms and conditions established herein and agrees to do so in accordance with the law and respecting the further instructions for use contained on this website, as well as the General Conditions for Use of the BANCOTEL Checkbook.
The user declares under his responsibility that he is of legal age and has the legal capacity to operate on the website. He undertakes being financially liable for everything he carries out on this site. He also declares that all information he furnishes is true and accurate, without limitations, reservations or misrepresentations. He agrees that the possibilities for reservation by means of this website will only be used in order to make legitimate reservations or orders for the user or for a third person who has duly authorized him to do so. The excessive or abusive use of this website may have as a consequence that he be denied access to the services contained herein.
Upon placing any Checkbook order, the user agrees to abide by the conditions for requesting same and to follow the General Conditions of Use.
Legal aspects
Prior registration
General Information
Use of website, its services and contents
User’s liability for damages
Unilateral modification
Hyperlinks
Personal data protection
Use of “cookie” technology
Exclusion of warranties and liability
Term of duration
Intellectual Property
Governing Law and Jurisdiction
Record of visits
Prior registration
Access to and use of certain services and applications offered on this website require prior registration of the user through the general registration form.
Users, upon registering, consent to and accept the inclusion of their data in a personal data database and the automated processing thereof by the party responsible for the database, PROMOCIÓN Y PLANIFIACIÓN HOTELERA, S.A. (PROTEL), Mahón, 6-8, 28230 Las Rozas, Madrid (Spain) for the purpose of:
* Sending commercial information to the interested party on any activity or tourist or leisure offer by any company of the PROTEL group.
* Assigning the interested party’s personal data to companies of the PROTEL group and to third parties to inform him of the activities and/or tourist and commercial promotions thereof.
* Assigning his personal data to the destination hotel and to the companies that have to intervene in the servicing of the reservation and/or trip, regardless of the country in which located, only in order to service the reservation and guarantee the execution thereof.
* The interested party is liable for the veracity and updated status of the personal data furnished and may exercise his rights to access, rectification, cancellation and objection pursuant to Organic Law 15/1999, by contacting PROTEL for such purpose.
General Information
In order to comply with the provisions of Law 34/2002, of July 11, on services of the information society and electronic commerce, the details of general information of this website are indicated below:
* Owner: PROMOCIÓN Y PLANIFICACIÓN HOTELERA, S.A. (PROTEL)
* Address: Calle Mahón, 6-8, 28230 Las Rozas, Madrid-Spain
* Registration details: PROTEL, S.A., Mercantile Registry of Madrid, Volume 10.781, Book 0, Folio 216, Section 8, Page M-7676, 28th registration entry
* Tax Identification Code Number: A-78648532
* C.I.C.M.A.: 393 (Community of Madrid)
Use of website, its services and contents
The user agrees to use this site, its services and contents without violating the fundamental rights of the person, current law in force, good faith, generally accepted uses and public order. The use of the site for illegal purposes or purposes harmful to PROTEL or any third party or which may howsoever impair or prevent the normal functioning thereof or of any information systems or documents of any type contained therein, is prohibited. With respect to content (information, texts, graphics, sound and/or image files, photographs, designs, etc.), the following is prohibited:
* Reproduction, distribution or modification, unless authorized by their legitimate owners or it is legally permitted.
* Any violation of the rights of PROTEL or of their legitimate owners.
* Their use for any type of commercial or advertising purposes, other than as strictly permitted. Thus, for example, it shall be prohibited to send messages not solicited or consented to by their recipients.
* Any attempt to obtain the contents of the website through any means other than as made available to users or customarily employed on the Internet, provided that the latter do not cause any damage to PROTEL’s website.
* To delete, manipulate or howsoever alter the “copyright” and other identification data of the reservation of the rights of PROTEL or the holders thereof, of digital fingerprints or any other technical means established for recognition thereof.
User’s liability for damages
The use of the website shall be carried out under the total, exclusive liability of the user. Said liability shall extend to the use on the part of the user or any third party, of any passwords or similar codes assigned for access to the website or any of its services.
Notwithstanding the above, PROTEL reserves the right to deny, at any time, and with no need for prior notice, access to the website or the provision of services to those users who breach the instructions of use contained therein, or General Conditions or individual conditions which, in each case, are applicable thereto.
Unilateral modification
PROTEL, whenever it deems appropriate, may unilaterally modify, without prior notice, the structure and design of the website, as well as modify or eliminate its services, contents and conditions of access and/or use.
Hyperlinks
Persons or entities that intend to make or make a hyperlink from a website of another Internet portal to any of the pages of PROTEL’s portal must submit to the following conditions:
* Neither the total nor partial reproduction of any of the services or contents of PROTEL’s portal is permitted.
* The website on which the Hyperlink is established shall not contain information or contents that are illicit, contrary to morality, to proper customs or to public order, nor shall it provide contents contrary to any third party right.
* Deep-links, IMG or image links, or frames with the pages of PROTEL’s portal shall not be established without the express prior authorization of PROTEL.
* No false, inaccurate or incorrect representation concerning the pages of PROTEL’s portal or with regard to the services or contents thereof shall be included.
* Except for those characters which form part of the hyperlink, the website on which it is established shall not contain any trademark, tradename, establishment sign, name, logo, slogan or other distinctive marks belonging to PROTEL, except as expressly authorized by the latter.
* The establishment of the hyperlink shall not imply the existence of relations between PROTEL and the owner/operator of the website or portal from which it is made, nor the knowledge and acceptance of PROTEL of the services and contents offers on said portal.
* PROTEL shall not be liable for the contents or services made available to the public on the website or portal from which the hyperlink is made, or for the information and representations included therein.
* Any hyperlink to PROTEL’s portal shall be made to its homepage or homepages of the sections it contains.
PROTEL’s portal makes available to users connections and links to other websites managed and controlled by third parties. Said links have as their exclusive function to facilitate to users the search for information, contents and services on the Internet, without in any case being considered to be a suggestion, recommendation or invitation to visit them. PROTEL does not market, manage, or previously control, or keep as its own the contents, services, information and representations available on the said websites.
PROTEL assumes no type of liability, not even indirectly or subsidiarily, for damages of any type which may derive from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, representations, products and services which are existing or offered on websites not managed by PROTEL and which are accessible through PROTEL’s Portal.
Personal data protection
Privacy Policy..
In various forms of the website, PROTEL and/or the companies belonging or related to its Group compile personal data and information on users which they include in their databases (hereinafter, the “Party Responsible for Database”), for storage and automated processing which, in any case, must be accepted by the user, who may exercise his right to access, rectification, cancellation and objection in accordance with Organic Law 15/1999, by contacting PROTEL for such purpose.
In each one of the firms in which personal data are compiled, the user shall receive from the Party Responsible for Database detailed information on the processing, purpose thereof, the use of his data, the obligatory or optional nature of his responses, effects deriving from not providing them and, in general, all mentions required by applicable law on the subject of personal data protection.
The Party Responsible for Database agrees to process the personal data of users in accordance with the provisions of applicable regulations and, in particular:
* to treat confidentially the user’s personal data to which it has access as a consequence of his surfing the Portal. Notwithstanding the above, the Party Responsible for Database may disclose the personal data and any other information concerning the user for the purposes indicated under the section “Prior registration” and when required by the public authorities in exercise of the functions legally attributed thereto and in accordance with applicable provisions.
* to adopt the security measures of a technical and organizational nature necessary for avoiding the alteration, loss and unauthorized processing of or access to said data.
The user agrees to:
* Maintain the data provided to the Party Responsible for Database duly updated.
* Diligently maintain custody of his e-mail and password, adopting such measures as are necessary to avoid the loss, misplacement, disclosure to third parties or unauthorized use thereof.
* Make an adequate and diligent use of his e-mail and password, being solely responsible for the illicit use thereof or use contrary to these conditions and to the individual conditions which, in each case, are applicable.
The user shall be liable for any damages which PROTEL, the companies belonging or related to the PROTEL Group and/or third parties may suffer as a consequence of the absence of veracity, inaccuracy, lack of effectiveness and authenticity of the data furnished or the breach of the duties enumerated above.
Use of “cookie” technology
Description:
Cookies constitute a tool used by web servers to store and recover information concerning their visitors. They are nothing more than a small text file which some servers request of our browser to write on our hard disk, with information concerning what we have been doing on their sites.
Cookies are divided into two types: session cookies and permanent cookies. Session cookies are not stored on the user’s machine; they disappear when the current session ends. Permanent cookies have an extremely far-away expiration date, and remain stored on the user’s computer after ending the session.
For more information on cookies, please visit the site of the Information Processing and Coding Department reporting to the Spanish Superior Council on Scientific Research (Departamento de Tratamiento de la Información y Codificación; Consejo Superior de Investigaciones Científicas de España).
Cookies employed on this website: PROTEL occasionally uses cookies to facilitate surfing through its portal and in order to obtain a greater efficiency and personalization of the services offered to users.
The cookies employed at PROTEL are associated solely with an anonymous user and his computer, do not provide references which allow inferring the name and surnames or other data of the user and cannot read data from his hard disk or include viruses in their texts. Furthermore, PROTEL cannot read the cookies implanted on the user’s hard disk from other web servers.
PROTEL employs cookies for several purposes:
* User preferences: they store information on the country and language preferences of the user in order to be able to show the contents in a manner in accordance with his profile.
* Informational/advertising messages: they record the number of times a user is shown a given message (generally news and new items on the portal).
* Analysis of recurrence to portal: they generate an identifier (a chain of 60 characters) for each anonymous user and his computer. Although in the majority of visits to the portal the user accesses a secure area of the portal in which he needs to identify himself, in his first access to the portal, given that the IP address from which he connects may be shared, identification of the user in an anonymous fashion is not possible without making use of this type of cookie.
The user may freely decide on whether or not to have the cookies employed by PROTEL implanted on his hard disk. In this regard, the user may configure his browser to accept or reject, by default, all cookies or to receive an on-screen warning of the receipt of each cookie and decide at that time whether or not to have it implanted on his hard disk. We suggest that you consult the Help section of your browser in order to ascertain how to change the configuration you are presently using.
Even though the user may configure his browser to reject all cookies or to expressly reject cookies from PROTEL, he may surf the portal with the sole inconvenience of not being able to enjoy the functionalities which require the installation of any of them.
In any case, the user may delete PROTEL’s cookies implanted on his hard disk at any time, by following the procedure established under the Help section of his browser.
Exclusion of warranties and liability
PROTEL grants no warranty nor is it liable, in any case, for damages of any nature which may have their origin in:
* The non-availability, accuracy, current status, maintenance and effective functioning of this website and/or of its services or contents.
* The lack of usefulness, adequacy or validity of this website and/or of its services or contents to satisfy needs, activities or specific results or expectations of users.
* The existence of viruses, malware, or programs containing harmful contents.
* The receipt, obtaining, storage, dissemination or transmission on the part of users, of contents.
* The illicit, negligent, fraudulent use, use contrary to these conditions, to good faith, to generally accepted uses or to public order, of the website, its services or contents, on the part of users.
* The absence of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
* The breach, delay in performance or defective performance on the part of third parties of their obligations or undertakings in relation to the services rendered to users through the website.
The exchange rates which appear on this website are based on public sources and are used only as guidelines. However, PROTEL in no case warrants the precision of such guidelines.
Term of Duration
The term of duration of the functioning of the website and of the services and applications thereof is indefinite. Notwithstanding the above, PROTEL reserves the right to interrupt, suspend or terminate the aforesaid services unilaterally and without prior notice, without prejudice to the fact that, when reasonably possible, PROTEL will previously advise of any interruptions in the functioning of the website and of the services forming it.
Intellectual Property
The contents of the website are the intellectual property of PROTEL or of the companies belonging to the PROTEL group, without any of the rights to exploitation which exist or may come to exist on the said Contents being deemed to be assigned to the user beyond what is strictly necessary for the correct use of the website and of the services.
For the purpose of preserving potential intellectual property rights, in the event that any user or a third party considers there to have been a violation of his legitimate rights by the introduction of a specified contents on the website, he must notify such circumstance to PROTEL indicating:
* Personal data of the interested party that is the holder of the rights allegedly violated. If the claim is presented by a third party other than the interested party, he must indicate the representation pursuant to which he is acting.
* Indication of the contents protected by intellectual property rights and the location thereof on the website.
* Accreditation of the aforesaid intellectual property rights.
* Express declaration in which the interested party takes responsibility for the veracity of the information furnished in the notice.
All trademarks, tradenames or distinctive marks of any type which appear on the website are the property of the PROTEL Group and the reproduction thereof, in whole or in part, or use without authorization of their owner, is prohibited, without it being construed that the use of or access to the website and/or the services attributes to the user any right to the said trademarks, tradenames and/or distinctive marks. The legitimacy of the intellectual or industrial property rights pertaining to the contents contributed by third parties is the exclusive responsibility of such third parties.
Governing Law and Jurisdiction
PROTEL and the user shall be governed by Spanish law for such matters as may arise or actions brought as deriving from the functioning of the website, its services and contents and as to the interpretation, application, performance or breach of the provisions hereunder.
Record of visits
PROTEL informs the user that upon accessing PROTEL’s server, the IP address from which he is browsing shall be obtained and his access to the server, as well as the pages he visits belonging to PROTEL, recorded. These data shall be stored in a LOG file, which shall be processed by PROTEL for the purpose of determining the number of pages viewed at PROTEL, as well as to compile statistics.